Professional Naim audio servicing by an experienced Naim engineer. Home of the Phoenix, Dragon Newt and Superlink upgrades. We can service, repair and upgrade Naim amplification and power supplies. If you have a Witch Hat warranty we do our best to honour it.
Enhance your sound
About us
Elevate your audio experience to new heights with our specialised servicing. Whether it's fine-tuning, repairs or upgrades, we will unleash the potential of your amplifier, satisfaction guaranteed.
Here's what our customers say
“This guy knows his stuff, JJ Serviced my Naim Nap 140, 1988 vintage, now it sounds like a new amp! Excellent 5 star service and a very nice chap to boot. Highly recommended. Thanks JJ :-)”
Ronnie Sutcliffe
“A tried and trusted company. They were able to diagnose and repair a long standing problem on my Naim Nac 52 pre-amp.”
Ian Muir
“JJ just serviced my SuperCap and fitted the DragonNewts he designed and developed while at WitchHat. Great to deal with, excellent service and of course the most important thing, it now sounds spectacular. Highly recommended. "
Philip Keevill
Our services
The main service we offer is:
Naim amplifier servicing for pre-amps, power amps, and power supplies.
But we can also offer help with:
Socket replacement.
Repairing interconnect cables.
Support for any Naim-related projects that require assistance.
Fault finding difficult issues with your HiFi system.
Finding spare parts for your Naim equipment.
Not seeing the service you require listed here?
We're experts on all things Naim, so we can offer guidance on problems big, small, and unusual.
How it works
Get in contact
Send us a message or give us a call, and we'll create a tailored service for your audio unit.
Ship your unit
After organising a time slot, simply ship your unit to our address.
We'll get to work
Once we have your equipment, we'll get to work in creating your perfect sound.
Enjoy your sound
Finally, all that remains is for you to enjoy both your sound and peace of mind thanks to our warranty guarantee.
Our guarantee
Our services come with a generous 3-year warranty covering both parts and labour.
We ensure that throughout the servicing process, we retain the distinctive Naim signature sound that enthusiasts cherish.
Our goal is to complete the entire process within three weeks and delivering your equipment directly to your door, allowing you to enjoy it as soon as possible.
Whenever feasible, we will honour the warranty terms provided by Witch Hat Limited in order to best support affected customers.
Want to find out more?
We're open 9am-5pm Monday-Friday, closed weekends.
jjsthatcham@gmail.com
Phone
+44 (0) 7804 045370
Address
17 Baily Avenue
Thatcham
RG18 3EG